WE'RE HERE TO HELP

A little help.
A better photo.

Email coduy96@gmail.com for help with Stampora.

Include your iPhone or iPad model, iOS version, app version and the steps that caused the issue. Do not send payment-card details or sensitive media.

Camera or saving isn't working

Open Settings inside Stampora to check permissions. Allow Camera to capture, Microphone for video sound, and Photos to save. You can change permissions in iOS Settings.

Location is missing or inaccurate

Enable Location access while using the app and allow Precise Location if desired. GPS quality varies with your surroundings. You can capture without GPS or choose a manual location, which is labeled as pinned.

Where are my photos and videos?

Your captures stay in My gallery inside Stampora. Capture, editing and previews are free. Saving to Apple Photos and sharing files require a Stampora Pro purchase. Canceling checkout keeps your captures in the gallery. Deleting the app removes captures stored only inside the app; export anything you want to keep first.

Restore Pro

Open Settings → Restore purchases using the same Apple Account that made the purchase. If access remains unavailable, contact support. Weekly and yearly subscriptions renew automatically unless canceled. Lifetime is a one-time purchase.

Cancel a subscription or request a refund

Manage or cancel subscriptions through your Apple Account's Subscriptions settings. Deleting the app does not cancel a subscription. Request eligible refunds through Apple's Report a Problem.

Imported photos and video stamps

Imported photos keep their original appearance until you turn on Add stamp. An available photo date is used; otherwise today's date is used. Video stamps use recording-start time and location. Avoid stamping an already stamped photo twice.

Privacy

Read our privacy policy. Your camera media is processed on your device.